Business Administration

INFORMATION

This Apprenticeship is about playing an important support role within a business or organisation.
Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

The term ‘administration’ covers roles that involve organising people and resources, including, executive assistants, secretaries, administration assistants, data entry clerks and office juniors. Without them, information would be hard to find, meetings would be missed and businesses would be less productive.

As a business and administration apprentice, your exact duties will depend on your employer. It’s likely that you’ll be working with a team or member of staff to handle various tasks. You may be typing up board meeting documents, putting financial information together in spreadsheets, sending the daily post, or faxing and photocopying confidential documents. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.

One of the great things about business and administration is that you can work almost anywhere. With your transferable skills, you could be working in a record company or a charity. Administration roles are also an excellent starting point to move into management once you have more experience.

JOB ROLES

Intermediate Level Apprenticeship:
– Administrator / Business Support Officer
– Office Junior
– Receptionist
– Junior Legal Secretary
– Junior Medical Secretary
– Medical Receptionist
Advanced Level Apprenticeship:
– Administration Officer / Executive
– Administration Team Leader / Office Supervisor
– Personal Assistant
– Secretary
– Legal Secretary
– Medical Secretary

 

Higher Apprenticeship:
– Office Manager
– Administration Team Leader
– Personal Assistant
– Business Development Executive

COURSE SUMMARY

You will develop the skills and knowledge associated with Business Administration.

HOW WILL I BE ASSESSED?

Through competence based assessments carried out in the workplace and attending day release training at college.

ENTRY REQUIREMENTS

Other than being between 16 – 24 years of age, there are no specific entry requirements for the apprenticeship. However, you will have to complete an English and Maths test, as well as an interview, prior to enrollment to assess your suitability for the course.

HOW MUCH TIME WILL I SPEND ON THE COURSE?

All Apprenticeships at LCC last for a minimum of 12 months.

WHO IS THIS COURSE SUITABLE FOR?

Any young person (16 – 24 years of age) working in, or wanting to work in, an office environment.

START DATE

Flexible start dates throughout the year.

PROGRESSION & CAREERS

You can progress to another course at this level or at a higher level, including LCC’s Degree Pathway courses.

You will also by the end of your 12 month apprenticeship receive the training to proceed with a career within an office or administrative environment.

Health & Social Care

INFORMATION

This Apprenticeship covers a wide range of job roles on two pathways: the adult social care pathway and the health care pathway. This could mean working in the NHS, the private sector, local authorities or in the voluntary sectors.

Social care is about helping people with a particular need, such as the disabled, the elderly or people with learning disabilities. This type of care usually takes place in the home or in care homes or out in the community, and can include anything from helping people get dressed to transporting them to and from a residential home or taking them shopping. As an apprentice in Social Care, you could be a personal care assistant helping someone in their everyday life.

On the Health Care pathway, you could work in hospitals, the community, hospices or private clinics as a healthcare support worker or a healthcare assistant. You could be supporting doctors or nurses or helping patients in hospital wards or their homes – serving food, making and changing beds and so on.

Completion of the Advanced Apprenticeship will stand you in good stead for progression onto Higher Education in subjects like nursing or midwifery and operating department practitioner roles in the care sector or management roles in care homes. The main difference between the Intermediate Level and Advanced Level Apprenticeships is the level of responsibility the person holds and the role at which they work.

JOB ROLES

Intermediate Level Apprenticeship:
– Healthcare support worker
– Healthcare assistant
– Care assistant
– Personal assistant
– Relief team worker
– Night care assistant
– Support worker – supported living
– Key workers in residential, domiciliary or day services
– Home care support worker
– Substance misuse worker
– Mental health support or outreach worker
– Re-enablement worker
Advanced Level Apprenticeship:
– Senior healthcare support worker
– Senior healthcare assistant
– Care officer
– Care supervisor
– Senior care worker
– Supervising care worker
– Senior support worker
– Relief team leader
– Social work assistant
– Social services officer
– Outreach development worker
– Community support worker
– Community outreach worker
– Community development worker
– Family support worker
– Personal assistant

COURSE SUMMARY

You will develop the skills and knowledge associated with Health & Social Care.

HOW WILL I BE ASSESSED?

Through competence based assessments carried out in the workplace and attending day release training at college.

ENTRY REQUIREMENTS

Other than being between 16 – 24 years of age, there are no specific entry requirements for the apprenticeship. However, you will have to complete an English and Maths test, as well as an interview, prior to enrollment to assess your suitability for the course.

HOW MUCH TIME WILL I SPEND ON THE COURSE?

All Apprenticeships at LCC last for a minimum of 12 months.

WHO IS THIS COURSE SUITABLE FOR?

Any young person (16 – 24 years of age) wanting to work in a Health and Social Care role/environment.

START DATE

Flexible start dates throughout the year.

PROGRESSION & CAREERS

You can progress to another course at this level or at a higher level, including LCC’s Degree Pathway courses.

You will also by the end of your 12 month apprenticeship receive the training to pursue a career within the healthcare sector.

Hospitality

INFORMATION

This Apprenticeship covers a range of occupations within hospitality and catering, one of the largest industries in the country. Hospitality and catering covers work in restaurants, hotels and holiday accommodation, cafés, pubs, and contract caterers – it also supplies other industries with food and drink. Schools, colleges, hospitals and large businesses nearly always have canteens and catering staff, too.

To reflect the many career options on offer, this Apprenticeship has several pathways. If you’re interested in working ‘front of house’, you could train as waiting staff and learn how to serve customers, or train in drinks service – one of the fastest growing sub-sectors.

Apprentices more interested in the hospitality side of the sector could work in a hotel reception area; learn to run a B&B or youth hostel; or keep a hotel crisp and clean.
Successful completion of the Advanced Level Apprenticeship could lead to management or supervisory roles

JOB ROLES

Intermediate Level Apprenticeship:
-Team member
– Waiter or Silver Service Waiter (Food and Beverage)
– Waiter or Silver Service Waiter (Food Services)
– Bar/cellar person
– Housekeeper
– Room Attendant (housekeeping), Chamber Maid
– Receptionist

Advanced Level Apprenticeship:
– Head Housekeeper
– Head of Reception
– Front of House Manager
– Duty/Hotel Supervisor/Manager
– Regional Supervisor in a restaurant or pub chain with multiple outlets
– Regional Manager in a restaurant or pub chain with multiple outlets

COURSE SUMMARY

You will develop the skills and knowledge associated with Hospitality.

HOW WILL I BE ASSESSED?

Through competence based assessments carried out in the workplace and attending day release training at college.

ENTRY REQUIREMENTS

Other than being between 16 – 24 years of age, there are no specific entry requirements for the apprenticeship. However, you will have to complete an English and Maths test, as well as an interview, prior to enrollment to assess your suitability for the course.

HOW MUCH TIME WILL I SPEND ON THE COURSE?

All Apprenticeships at LCC last for a minimum of 12 months.

WHO IS THIS COURSE SUITABLE FOR?

Any young person (16 – 24 years of age) wanting to work in the Hospitality sector.

START DATE

Flexible start dates throughout the year.

PROGRESSION & CAREERS

You can also progress to another course at this level or at a higher level, including LCC’s Degree Pathway courses.

Employees can progress towards becoming a;

– Events and conference coordinator

– Receptionist

– Waiter/waitress

– of a supervisory position in Hospitality and catering.

RETAIL

INFORMATION

Retail covers a host of businesses, from market stalls and independent shops to national chains and large superstores.
Both the Intermediate Level Apprenticeship and Advanced Level Apprenticeship cover a range of skills that can be used across this vast sector.
As an apprentice, your role will depend on your employer – you could be assisting customers on the sales floor of a high street store or handling their purchases.
Alternatively, you could be working in a specialist department and become a product expert, able to help with specific queries. An artistic flare could point you in the direction of visual merchandising, helping to create window and in-store displays. Or you could work behind the scenes in stock handling; ensuring products are received in the correct quantities and appropriately stored.
On the Advanced Level Apprenticeship, your training will focus on gaining specific skills in your preferred speciality. You will handle more responsibility and gain important management skills.
From organising displays to learning the crucial aspects of management, the skills gained from the Retail Apprenticeship are transferable to all retail companies. With a young workforce, the UK’s retail sector is vibrant and offers many opportunities for early career progression.

JOB ROLES

Intermediate Level Apprenticeship:
– Sales Assistant
– Stockroom Assistant
– Beauty Consultant
– Visual Merchandiser
– Fresh food Counter Assistant
Advanced Level Apprenticeship:
– Senior Sales Assistant
– Visual Merchandiser Supervisor
– Craft Expert (e.g. Bakery)
– Style Adviser (Personal Shoppers, Retail Consultant, Stylist)
– Supervisor or Team Leader
– Department Manager
– Store Manager (of a small outlet)

COURSE SUMMARY

The NVQ in Retail aims to develop knowledge and understanding within all retail environments and is linked to the candidate’s job role.

HOW WILL I BE ASSESSED?

Through competence based assessments carried out in the workplace and attending day release training at college.

ENTRY REQUIREMENTS

Other than being between 16 – 24 years of age, there are no specific entry requirements for the apprenticeship. However, you will have to complete an English and Maths test, as well as an interview, prior to enrollment to assess your suitability for the course.

HOW MUCH TIME WILL I SPEND ON THE COURSE?

All Apprenticeships at LCC last for a minimum of 12 months.

WHO IS THIS COURSE SUITABLE FOR?

Any young person (16 – 24 years of age) wanting to work in the retail industry. Apprenticeships are suitable for most retail workers, who also would like to improve their knowledge in retail. Advanced Apprenticeships are suitable for supervisors, managers, sales professionals and visual merchandisers who are able to choose a pathway in their relevant areas of expertise.
Both the NVQ’s are made up of mandatory and optional units ensuring that they are suitable for a variety of working environments.

START DATE

Flexible start dates throughout the year.

PROGRESSION & CAREERS

Apprenticeship in Retail with possible progression onto Advanced Apprenticeship in Retail.

Advanced Apprenticeship in Retail with possible progression onto Customer Service or Management qualifications

INFORMATION

Retail covers a host of businesses, from market stalls and independent shops to national chains and large superstores.
Both the Intermediate Level Apprenticeship and Advanced Level Apprenticeship cover a range of skills that can be used across this vast sector.
As an apprentice, your role will depend on your employer – you could be assisting customers on the sales floor of a high street store or handling their purchases.
Alternatively, you could be working in a specialist department and become a product expert, able to help with specific queries. An artistic flare could point you in the direction of visual merchandising, helping to create window and in-store displays. Or you could work behind the scenes in stock handling; ensuring products are received in the correct quantities and appropriately stored.
On the Advanced Level Apprenticeship, your training will focus on gaining specific skills in your preferred speciality. You will handle more responsibility and gain important management skills.
From organising displays to learning the crucial aspects of management, the skills gained from the Retail Apprenticeship are transferable to all retail companies. With a young workforce, the UK’s retail sector is vibrant and offers many opportunities for early career progression.

JOB ROLES

Intermediate Level Apprenticeship:
– Sales Assistant
– Stockroom Assistant
– Beauty Consultant
– Visual Merchandiser
– Fresh food Counter Assistant
Advanced Level Apprenticeship:
– Senior Sales Assistant
– Visual Merchandiser Supervisor
– Craft Expert (e.g. Bakery)
– Style Adviser (Personal Shoppers, Retail Consultant, Stylist)
– Supervisor or Team Leader
– Department Manager
– Store Manager (of a small outlet)

COURSE SUMMARY

The NVQ in Retail aims to develop knowledge and understanding within all retail environments and is linked to the candidate’s job role.

HOW WILL I BE ASSESSED?

Through competence based assessments carried out in the workplace and attending day release training at college.

ENTRY REQUIREMENTS

Other than being between 16 – 24 years of age, there are no specific entry requirements for the apprenticeship. However, you will have to complete an English and Maths test, as well as an interview, prior to enrollment to assess your suitability for the course.

HOW MUCH TIME WILL I SPEND ON THE COURSE?

All Apprenticeships at LCC last for a minimum of 12 months.

WHO IS THIS COURSE SUITABLE FOR?

Any young person (16 – 24 years of age) wanting to work in the retail industry. Apprenticeships are suitable for most retail workers, who also would like to improve their knowledge in retail. Advanced Apprenticeships are suitable for supervisors, managers, sales professionals and visual merchandisers who are able to choose a pathway in their relevant areas of expertise.
Both the NVQ’s are made up of mandatory and optional units ensuring that they are suitable for a variety of working environments.

START DATE

Flexible start dates throughout the year.

PROGRESSION & CAREERS

Apprenticeship in Retail with possible progression onto Advanced Apprenticeship in Retail.

Advanced Apprenticeship in Retail with possible progression onto Customer Service or Management qualifications

ICT 16-18 Apprenticeships (1 Year programme)

  1. Level 2 Functional skills Eng/ Math / ICT
  2. Btec L3 Diploma ICT Procom
  3. Btec L3 Ext Diploma in IT
  1. Must have left school
  2. Not Full time at College
  3. Leaner to be employed 30 hrs a week.
  4. 2 days training / 3 days work
  5. Signed register of attendance weekly
  6. Must have full ID. Passport / Visa or Picture ID and proof of NI.

Leaner to be paid in accordance with Apprenticeship minimum rate (approx £80 per week)